These Adobe Acrobat files listed below represent a hypothetical assessment of an ISO 9000 Manufacturer seeking to acquire the statistical measurements that best satisfy the new ISO 9000-2000 Standards required by Dec.

The new ISO 9000 standards require measurements and assessments for customer satisfaction and management capabilities.

To Quote the standard: Section 4.3 "Successful use of the eight management principles by an organization will result in benefits to interested parties, such as improved monetary returns, the creation of value, and increased stability."

Those eight management principles include:

Our experience, skills, expertise and resources with other qualified specialists can improve profitability through a series of strategic and organizational changes, including: