Case Study 14

48 Walkley Road,
West Hartford, CT

phone: 860.232.9858
fax: 860.232.9438

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The owners are children of the founder, and are taking over management since their father became severely disabled or passed away.  The Sisters, early in their careers, were not allowed or encouraged to work in the business by their father, and due to his problems, began trying to manage a business they have little knowledge of.  As Time went on, power plays between the sisters and their brother (who lived far away), resulted in loss of sales, employee theft & defection, and financial losses.  The new owners wanted to turn the business around with a management team that will grow the business profitably.  They were seeking advise on how to manage the firm.  We were hired to rebuild the franchise and develop a management team who could manage the business while the owners were not actively involved until the next generation was ready.  The results include sales increases exceeding 10% and net profit exceeding two full percentage points.

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